ORDERING - You must use our order form. Please entirely complete the form, this will save time and eliminate chance for error. Type or print your copy clearly. You may also attach a separate ENLARGED manuscript copy sheet. We will follow your copy exactly as written. Uncompleted order forms will not be processed. Orders may be faxed at any time, day or night, to our 24 hour fax line.

STOCK - All silent auction tickets are manufactured on 67 lb. Vellum Bristol with your choice of color. (Gray, pink, ivory, canary and white). If a paper stock is not designated on the order form, author authorizes Haring Printing & Art Company to choose any paper color.

INK COLOR - Black only. 

COMPOSITION - There is a limit of 5 ordinary type lines you may use on the ticket. Please keep in mind that the more lines of type on the tickets, the smaller the type size will be. We reserve the right of arrangement and type style. Author agrees that Haring Printing & Art Company will not be held responsible for any typographical errors resulting from submission of hand written copy.

NUMBERING - We prefer that you start the numbering with number 1 or even 100's. (i.e. 001, 101, 201, 301, 401, etc.) There is no extra charge for these numbers.   "Keep in mind that if you start your numbering with any number other than 1, your ticket buyers may think that their odds of winning have decreased. Since a higher starting number makes the raffle appear that more tickets are being sold then actually are."

PROOFS - We do not proof silent auction tickets.

ARTWORK/LOGOS - We can include black and white line artwork or logos on your tickets. Artwork or logos must be attached to an email to: haringprinting@email.com.  Please submit line art in black and white   at 300 dpi and in JPG, WMF, AI, EPS, PSD, or CDR  format for PC.  Files may be converted for our system. A flat file handling charge of $18 will be charged to open each file submitted.

PACKAGING - Tickets will be shrink-wrapped 250 tickets per pack.

SERVICE - Silent Auction Ticket orders with quantities under 2,000 will be shipped approximately 48 hours or less after receipt of author's approved proof (excluding holidays and weekends). Orders received after 1 p.m. eastern time will be entered into the next working day schedule. Large orders will be processed promptly, please allow extra time.

SHIPPING - United Parcel Service Ground Track is standard. UPS Air shipment is available at your expense. We can also ship via FedEx or Airborne using your account number only. Author acknowledges that shipping by any air courier will shorten shipping time only. It does not shorten production time. Orders submitted with post office box addresses will be shipped via U.S. Priority Mail.

ADDRESS CORRECTIONS - Author agrees to pay $7.00 for each address correction charge incurred from UPS.

DROP SHIPMENTS - There is an additional $5.00 per package charge to drop ship to any address other than the author.

PAYMENT - At our low prices we can not handle open accounts or ship C.O.D. Terms are payment by credit card at time of order. Credit ratings have nothing to do with our policy. It's just that at our low prices it is essential that we avoid the expense of billing and bookkeeping detail. 

CREDIT CARD FRAUD - We try very hard to work with law enforcement authorities to investigate and prosecute the fraudulent use of credit cards. Our system automatically verifies all addresses with VISA, MasterCard, and Discover.

ARBITRATION CLAUSE- The parties to this sales agreement hereby agree that any and all disputes or claims shall be filed and litigated in a court of record located in Berks County, Pennsylvania.

CANCELLATIONS - Due to the fact that silent auction tickets are a totally custom manufactured product, the author agrees to pay Haring Printing and Art Company a minimum of sixteen dollars if the order is canceled prior to the actual printing of the tickets.

PHONE CALLS - Our customer service department is open 8 a.m. to 4:30 p.m. Monday through Friday eastern time to assist you. Orders may be faxed at any time to our 24 hour fax line. We do not accept collect calls.

Haring Printing & Art Co.

Home:  www.haringprinting.com         Email:  haringprinting@email.com

Phone:  610-683-3074                           Fax:  610-683-8855